Case

Since the epidemic, some imported terminals have experienced supply shortages. The customer is concerned that the terminals we often use may have a power outage issue. Be anxious about the customer's needs and think about their thoughts. Our company has held multiple coordination meetings on supply guarantee issues and actively searched for various purchasing channels. Actively take action to ensure normal supply to customers. With the joint efforts of the team, 90% of the terminals have been guaranteed.

In addition, there is a serious shortage of purchasing for some terminals and connectors, and we are working together with quality and procurement to find alternative products. Repeated specification comparison and product physical verification. We have solved some of the difficulties again.

For the remaining products that we cannot replace, our technical department collaborates with quality and procurement to promptly adopt emergency development plans. The procurement department seeks development suppliers, and the technical department has multiple dimensional communication, sample confirmation, sample sampling, and test verification with suppliers. We have developed products that can replace imported terminals. We have comprehensively solved our supply problem.

The customer highly praised our positive response to this risk